The Zimbabwe Revenue Authority is taking a leading role in the implementation of the single window platform (an electronic platform that allows traders to submit all the relevant documents to agencies that interact/ part of the process of clearing import/ exports through one single gateway).

The Authority hosted a feedback breakfast meeting on Friday 24 May 2019 at Monomotapa hotel.

The breakfast meeting was meant to give the UNCTAD consultants to give feedback to stakeholders who are going to be part of the single window facility, after they had conducted visits with different agencies assessing their systems and how they will be integrated into this facility.

Speaking during the breakfast meeting, Director for ICT Mr Shami Moyo said this facility had played a critical role in countries such as Rwanda, who have improved into the two- digit category in the ease of business index and in the same vein Zimbabwe has had an inter- agency agreement with various agencies relevant in the facilitation of import and export processes in order to implement the single window concept in the country.

As a result they have consulted UNCTAD due to the experience they have in the area noting that  the experts were part of the implementation process in Rwanda and other countries.

During the breakfast meeting, one of the consultants, Mr Christian Nizeyimana emphasised the benefits to all stakeholders including the traders, government, agencies and society if this project if fully implemented noting that Rwanda was placed at 159 in the ease of doing business index in 2011 in terms of trading across border and is currently placed 88 after they implemented this facility.

Mr Nizeyimana said they had already visited seventeen different stakeholders including ZIMRA, RBZ. EMA and the Ministry of Industry and Commerce among many others in order to assess their systems and how they could be integrated into the single window platform.

Some of the areas that could be considered in the single window in relation to ZIMRA operations are registration of distilling companies and import permit, licensing of customs brokers and licensing of operators of bonded warehouses, transit and container deports, he added.

Mrs Cecilia Chiyangwa said this facility was aligned to the SMART borders mantra embraced by the Customs and Excise Division.0