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ZIMRA is working on improving the E services platform through increased bandwidth and acquisition of new servers. Once these are in place, there should be an improvement on the E- Services platform.
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All payments regarding tax to ZIMRA are paid through any of the local banks. A list of the banks is available on the ZIMRA website.
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The Zimra headquarters is at 6th Floor ZB Centre, Kwame Nkrumah Ave/First Street Harare
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For extension if TIP, kindly email the below with your extension request, Office of the Customs and Excise Regional Managers Region 1: This email address is being protected from spambots. You need JavaScript enabled to view it. Region 2: This email address is being protected from spambots. You need JavaScript enabled to view it. Region 3: This email address is being protected from spambots. You need JavaScript enabled to view it. Forbes Region: This email address is being protected from spambots. You need JavaScript enabled to view it. Beitbridge Region: This email address is being protected from spambots. You need JavaScript enabled to view it.
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- In order to confirm if Fiscal Tax Invoices, Debit or Credit Note sales transactions details have been captured and transmitted correctly to the FDMS including Buyer Details, taxpayers should validate and review the Fiscal Tax Invoices, Debit or Credit Note, through scanning QR code and/or using the ZIMRA FDMS portal https://fdms.zimra.co.zw and validate.
- Upon validation, where there is no error, a valid Fiscal Tax Invoice, Debit or Credit Note should indicate “VALID” on the FDMS Validation Portal, otherwise if “Not Valid”, approach the issuer of the Fiscal Tax Invoices, Debit or Credit Note for rectification/correction.
- Upon clicking the “REVIEW” Button on the validation portal, transaction details displayed on the printed Fiscal Tax Invoices, Debit or Credit Note should be the same with those transmitted to the ZIMRA FDMS and verifiable, including adequate buyer details if capture