• For extension if TIP, kindly email the below with your extension request, Office of the Customs and Excise Regional Managers Region 1: This email address is being protected from spambots. You need JavaScript enabled to view it. Region 2: This email address is being protected from spambots. You need JavaScript enabled to view it. Region 3: This email address is being protected from spambots. You need JavaScript enabled to view it. Forbes Region: This email address is being protected from spambots. You need JavaScript enabled to view it. Beitbridge Region: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Please note that most of the Customs processes done in Harare are under a new Region called ‘GREATER HARARE”. You can contact the various offices under the Greater Harare Region on the following email addresses. The email addresses have been operational from 1 March 2021.

     

    EMAIL ADDRESS

    AREA COVERED

    DETAILS OF MANAGER RESPONSIBLE

     

    1.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

        i.   Change of ownership of vehicles

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    2.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

        i.   Issuance of vehicle number plates

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    3.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

        i.   TIP (Temporary Import Permit) for vehicles, queries and extensions.

      ii.   Embargoes of vehicles and goods

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    4.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    i.            Immigrants clearances, including returning residents who have been away for more than two years

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    5.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    i.            Diplomatic clearances

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    6.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

     

    i.            All other rebates and suspension of duty e.g. suspension of duty for goods for the physically challenged.

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    7.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

         i.       Licences quota management

       ii.       Certificates of origin

     iii.       Bill of Entry cancellations

     iv.       SDO’s – Special Delivery Orders

    Winfield Chiyangwa

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 242 0389

    8.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

        i.   Enforcement issues

    Philbert Muchechetere

    This email address is being protected from spambots. You need JavaScript enabled to view it.. zw

    Cell 071 261 7644

    9.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    i.   Airfreight issues relating to goods imported by air

    William Mhondoro

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 287 6436

    10..

    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    NB:”rgmia”  abbreviation stands for Robert Gabriel Mugabe International Airport

    i.        Clearance of travellers at RGM International Airport and Charles Prince Airport

    Tafara Charumbira

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 077 218 7442

    11.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    NB: “hcso” abbreviation stands for Harare Central Sorting Office

        i.   Clearance of parcels through ZIMPOST at Harare Central Sorting Office

    Tafara Charumbira

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 077 218 7442

    12.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    i.   Condeps (Manica & BAK)

    Joseph Chigayo

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell  071 262 4288

    13.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    i.   All payments for Customs matters in Harare

    Percy Mhaka

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 077 251 4009

    14.

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    i.   Appeals against decisions made by all above.

    ii.   Applications for  REPORT ORDERS

    iii.   Representations on goods placed under seizure

    iv.   Regional Office functions

    Juliana Munongi-Chikwanda

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 071 245 7214

    Lonto Ndlovu

    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cell 0712 617 641 / 0775 871 446