The following document describes the onboarding processes for existing taxpayers into the TaRMS system of ZIMRA. The document is addressed to the existing taxpayers of Zimbabwe who are going to continue their taxation operations using the newly designed Self-Service Portal (hereafter SSP) of Tax and Revenue Management System of ZIMRA. Click link the following link to download the guide Guide on Existing Taxpayers' Onboarding to ZIMRA TaRMS System

Don’t miss out! Invitation to a webinar on Rules of origin and the EU-ESA-EPA, A guide for Zimbabwe businesses. Tuesday 14th March 2023 1000 to 1230.

To access event click https://us06web.zoom.us/j/84171055498?pwd=eVVidFJBREJjcVI3QzRJbWhmQTJFdz09

The Zimbabwe Revenue Authority (ZIMRA) prides itself on having a Board that has a pro-growth team of professionals at the strategic layer. The Board is driving the change agenda with precision and passion to mould a ZIMRA that is synonymous with efficiency and effectiveness, anchored on digital solutions and superior human capital.

The ZIMRA Board is led by the Board Chairman Mr. Antony Mandiwanza, an astute transformational leader who has over 30 years of traceable industry and corporate leadership. One of his many accolades is leading the privatisation of a publicly owned company into a vibrant entity that is now listed on the Zimbabwe Stock Exchange.

The Board Chairman is deputised by Mrs. Josephine Matambo, an expert in the tax and audit field with an illustrious career spanning over four decades. She started her career in the then Department of Taxes. Mrs. Matambo brings a wealth of experience regarding the operations of tax administration. She is a member of the Audit and ICT Committees.

Mr. George Guvamatanga is the Permanent Secretary of the Ministry of Finance and Economic Development, and an ex-officio member of the Board. The “Perm Sec”, as he is affectionately known, is a career banker with over 30 years of Banking experience specialising in Treasury and Corporate and Investment Banking. He is a member of the ZIMRA Operations and Audit Committees.

Mr. Memory Nguwi is a Registered Occupational Psychologist who brings on board critical human capital management expertise. Mr. Nguwi is the Chairman of the ZIMRA Human Resources Committee and also a member of the ZIMRA Finance and Administration Committee.

Mr. Isaac Kwesu has vast experience in research, economics, strategy, and policy analysis spanning over 15 years. He has lectured at various institutions in economics, corporate and public finance and is credited for his crucial input on indigenisation and mining policies. He is the Chairman of the Audit Committee and a member of the Risk Committee.

Ms. Mutsa Remba is a registered Legal Practitioner, with over 16 years of experience in private practice. Her experience spans across commercial law, mining law, and financial services. She is the Chairperson of the Operations Committee and also a member of the Human Resources Committee.   

Mrs. Ruth Ncube is a versatile business leader with a distinguished record of implementing winning strategies and delivering business results. Mrs. Ncube is a winner of multiple prestigious honours awards in leadership, and in the Insurance sectors nationally and abroad. She is the Chairperson of the Risk Committee and also a member of the Finance and Administration and Human Resources Committees.  

Dr. Paradza Paradza is a seasoned Information and Communication (ICT) expert and governance professional with more than 20 years of international and domestic experience in managing ICT projects in the banking, manufacturing, mining, telecommunications, and education sectors. Dr. Paradza is the Chairman of the ICT Committee and also a member of the Risk and Operations Committees.

Dr. Grace Muradzikwa is a decorated insurance executive with over 37 years in the industry. She was the first woman to list and head a publicly traded company in the country, a position she held until 2019.  She is currently the Commissioner of Insurance, Pension and Provident Funds in Zimbabwe. Through her dedication and hard work, Dr. Muradzikwa has won several awards and served on various boards of local, regional and international institutions. She is the Chairperson of the Finance and Administration Committee and also a member of the Risk and Human Resources Committees.

Mr. Bongani Khumalo is a versatile economist with vast experience in the private and public sectors. He is an expert in the areas of fiscal policy research, economic analysis, and public finance. He served as a lecturer at the University of Zimbabwe, Rhodes University, and Witwatersrand University in the areas of Economics Principles, Trade Policy, Public Finance, and International Economics. He served at the Financial and Fiscal Commission in South Africa for 17 years including 8 years of which he served as Chairman and Chief Executive Officer. He is a member of the ICT and Finance and Administration Committees.

Mr. John Tandi Dewah is a veteran in public administration having served in Government for several years and rose to the rank of Chief Director. He brings a unique and invaluable perspective of public finance grounded in years of experience gleaned from government services, public entities and regional exposure. He is a member of the ICT and Audit Committees. 

Ms. Regina Chinamasa is an ex-officio member of the ZIMRA Board. She is a thoroughbred tax administrator having started her career in 1994 in the then-Department of Taxes. She rose through the ranks to the position of ZIMRA Commissioner General. She is a pro-action leader who subscribes to modernisation of processes for efficiency and effective service delivery. She is driving and inculcating a culture of execution within the Authority.

ZIMRA, the Zimbabwe Revenue Authority, is now ready to significantly transform tax administration with the introduction of the Tax and Revenue Management System (TaRMS). TaRMS is scheduled to go live on 12 October 2023. The new tax solution, TaRMS, promises to revolutionize the way taxes are managed and collected in Zimbabwe.

This state-of-the-art system will streamline processes, enhance accuracy, and provide taxpayers with a user-friendly platform for seamless interaction with ZIMRA. Taxpayers can expect TaRMS to simplify registration, enhance online services, provide real-time tracking of tax obligations, and automate compliance checks.

The temporary suspension of new taxpayer registrations and master data updates from 9 to 11 October 2023 will pave the way for existing taxpayers to receive their new Taxpayer Identification Numbers (TINs) and seamlessly integrate into the TaRMS system. ZIMRA is committed to providing comprehensive guidance and support to ensure a smooth transition to TaRMS.

As the go-live date of 12 October 2023 approaches, ZIMRA invites all taxpayers to familiarize themselves with TaRMS and prepare for the change it brings. Under TaRMS, ZIMRA aims to create a modernized tax system that meets the needs of taxpayers and efficiently supports the nation's revenue collection efforts.

ZIMRA will continue to provide update and guidance, as we embark on this transformative journey toward a more streamlined and efficient tax ecosystem.

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International Monetary Fund (IMF) is providing ZIMRA with technical assistance in Excise Management from 5-21 September 2022, virtually. IMF is one of the Authority’s development partners offering technical assistance programmes in various tax and customs fields ranging from Coordinated Border Management, Debt Management, Tax and Revenue Management Systems, Tax Audits, Authorised Economic Operators and Mirror Data among others.

The Excise Management mission is expected to capacitate ZIMRA with modern tools in collecting revenue from excisable products.

“Our excise has been largely outward looking as we have been collecting more revenue from fuel but we would like to perform better in other areas. We want to look at other digital tools that can be utilised to enhance our collection systems”, said the Commissioner General, Ms Regina Chinamasa during the opening session of the mission.

The mission will be facilitated by IMF Customs and Excise Experts Mr Janos Nagy and Ms Fanny Euran.

Excise duty is imposed for financial, public safety and health, public morals and environmental protection. ZIMRA collects Excise Duty from fuel, airtime, wines, beers and spirits, opaque beer powder, tobacco products and on used motor vehicles.

In the second quarter 2022, ZIMRA collections of Excise Duty exceeded target by 130.14% and contributed 13.05% to overall collections.

The biggest challenges in collection of Excise Duty is smuggling of fuel where fuel is declared as transit yet offloaded and used in Zimbabwe. In 2021, ZIMRA intercepted three transit fuel trucks at Chirundu One Stop Border Post, that were allegedly smuggling fuel into the country under the pretence that it was Zambia-bound, yet the fuel had been offloaded and containers filled with water - in the process prejudicing the country of potential revenue through organized crime.

Measures put in place by ZIMRA to curtail such smuggling activities include electronic cargo tracking systems and fuel testing for all transit vehicles that declares to carry fuel. The fuel testing uses water finder which is capable to detect if the product is real fuel or water. Such measures are expected to disarm all fuel smuggling syndicates that have been importing fuel into the country without paying any duties due.

ZIMRA receives capacity development from various development partners including World Customs Organisation (WCO), African Tax Administration Forum (ATAF), OMESA, SADC, African Union, German Society for International Co-operation (GIZ) and UNDP, among others.